Shipping & Returns
SHIPPING POLICY
At Nexo Corporation LTDA, we aim to process and dispatch orders as quickly as possible.
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Free UK Delivery on eligible orders.
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Orders are normally processed within 1–3 business days.
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Delivery times may vary depending on the destination and courier.
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Once your order has been dispatched, tracking information will be provided when available.
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Please make sure your delivery address is correct before completing your order.
If your order is delayed or you have any delivery concerns, please contact us at:
Email: nexo.multistore@gmail.com
RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase.
For most online purchases, UK customers have the right to cancel their order within 14 days of receiving the goods, subject to applicable legal exceptions.
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Items should be returned in their original condition.
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Customers should contact us before returning an item.
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Refunds will be processed after the returned item has been received and checked.
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Faulty, damaged or incorrect items may be eligible for a replacement or refund.
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Exchanges may be available depending on product availability.
Nothing in this policy affects your statutory rights under applicable UK consumer law.
For returns or exchanges, please contact:
Email: nexo.multistore@gmail.com